These Terms and Conditions govern all sales made through our point-of-sale system and website for Chestermere pool & Spa. By making a purchase, you agree to be bound by these terms.
- You must be at least 18 years old to make a purchase. By completing a transaction, you confirm that you meet this requirement.
- We strive to ensure all product listings are accurate. However, product availability, descriptions, and pricing are subject to change without notice. We reserve the right to cancel or limit any orders at our discretion.
- All prices are listed in CAD and include applicable taxes unless otherwise stated.
- Accepted payment methods include credit, debit, PayPal, etc.
- Payment is required in full at the time of purchase.
- We use secure third-party payment processors. We do not store your payment information.
- Shipping is available across Canada.
- Delivery times are estimates only and may be affected by weather, carrier delays, or other factors.
- Customers are responsible for providing accurate shipping information. We are not liable for delays or losses due to incorrect addresses.
- We do not manufacture the products sold. Warranty claims must be made directly with the manufacturer if applicable.
- Our liability is limited to the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages, including misuse of chemicals.
- Pool and hot tub chemicals must be handled and stored according to the instructions on the label. Improper use may cause injury, damage, or death. By purchasing, you acknowledge responsibility for safe handling and usage.